Right of Withdrawal

The right of withdrawal does not apply to the following contracts (§ 312 g BGB):
...
b) Contracts for the delivery of goods or the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur within the withdrawal period, in particular services related to shares, with shares in open-ended investment funds within the meaning of Section 1 (4) of the Capital Investment Code and with other tradable securities, foreign exchange, derivatives or money market instruments.

Consumers are generally entitled to a fourteen-day right of withdrawal for contracts concluded outside of business premises and for distance contracts.

Right of withdrawal

I. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must send us (Geiger Edelmetalle AG, Stromstraße 6, 04571 Rötha, phone: 034297 9869-20, fax: 034297 9869-33, e-mail: info@geiger-edelmetalle.de) a clear statement ( e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

For returning goods, please only use the following return address:

Geiger Edelmetalle AG
Stromstraße 6
04571 Rötha
GERMANY

II. Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

III. Exceptions to the right of withdrawal

The right of withdrawal does not apply to the following contracts (§ 312 g BGB):

a) for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

b) Contracts for the delivery of goods or the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur within the withdrawal period, in particular services related to shares, with shares in open-ended investment funds within the meaning of § 1 paragraph 4 of the Capital Investment Code and with other tradable securities, foreign exchange, derivatives or money market instruments.

End of cancellation policy